Improving City Services




Whether you are a small business applying for a permit or a resident paying your taxes, your interaction with the city should be efficient and courteous. Unfortunately, however, City Hall can be a confusing place for residents and businesses alike.
As Mayor, I will make sure that City Hall works for its clients - our small businesses and residents.
Moreover, technology has changed the way the world functions in business, in communication, in education and more. In the year 2010, it is past time that we bring technology to bear on the way government functions.
As Mayor, I will embrace the use of new technologies to make City government work more efficiently, more transparently and more effectively for our businesses and our residents.
As Mayor, I will:
- Establish a citywide permit parking system for year-long residents.
- Double the Mayor’s reward - and the associated fines and penalties - for information leading to the detection, apprehension and conviction of individuals involved in graffiti vandalism.
- Bring the Office of Neighborhood Services into the communities they serve by establishing local offices in libraries, community centers and other local organizations.
- Create a state-of-the-art website – a citizen dashboard – so that residents can engage city government in a variety of ways without having to enter City Hall.
- Develop innovative ways for residents to interact with City Government, such as reporting potholes on smart phones, paying taxes online and connecting electronically with neighbors about important citywide issues.
- Streamline city interaction by creating a one-stop 3-1-1 hotline to report broken street lights, lost pets, noise violations and the like.
- Place important city meetings including the School Board, the City Council, and more online on live streaming video.



